Get 9% Discount on Purchase of 899 and Above With Code "Grain9"
Get 9% Discount on Purchase of 899 and Above With Code "Grain9"
Get 9% Discount on Purchase of 899 and Above With Code "Grain9"
Get 9% Discount on Purchase of 899 and Above With Code "Grain9"
Get 9% Discount on Purchase of 899 and Above With Code "Grain9"

Terms & Conditions

Welcome to Grainhill.in. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of our website and services. By placing an order on Grainhill.in, you agree to accept these terms in full.

If you do not agree with any part of these terms, please do not use our website.

2. About Us

Grainhill.in is an online platform offering healthy snacks, dry fruits, makhana, seeds, and related food products.

For customer support, you may contact us through:

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

  • Product images are for representation purposes only.
  • Actual packaging or appearance may vary.
  • Prices and product availability are subject to change without notice.

4. Orders & Payments

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Payments must be completed through approved payment methods available on the website.
  • In case of payment failure, the order will not be processed.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and courier availability.
  • Delays caused by logistics partners, weather, strikes, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.

6. Cancellation Policy

  • Orders can only be cancelled before dispatch.
  • Once shipped, orders cannot be cancelled.
  • To request cancellation, contact our support team immediately after placing the order.

7. Returns & Refunds

Due to the nature of food products:

  • Opened or used products cannot be returned.
  • Returns are accepted only for damaged, defective, or incorrect items.
  • Customers must report issues within 48 hours of delivery with photos/videos as proof.

Approved refunds will be processed to the original payment method within 5–7 business days.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse or attempt unauthorized access to the website.
  • Not to upload harmful, fraudulent, or illegal content.
  • To provide accurate account and order information.

9. Intellectual Property

All content on Grainhill.in, including logos, product images, graphics, text, and website design, is the property of Grainhill.in and may not be copied or reused without written permission.

10. Limitation of Liability

Grainhill.in shall not be liable for:

  • Any indirect or consequential damages arising from use of the website.
  • Delays or failures caused by third-party service providers.
  • Allergic reactions or health issues arising from product consumption without checking ingredients.

Customers are advised to read product labels carefully before use.

11. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of the courts of [Your City/State].

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

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